Custom chatbot development

Chatbot Development Company

We build custom AI chatbots that answer from your content, connect to your systems and hand over cleanly to your team.

Chatbot development services

Whiznic Solutions designs and builds chatbots for websites, WhatsApp, mobile apps and internal tools. We start from the job the chatbot has to do, not from the technology: answering support questions, qualifying leads, booking appointments, looking up orders or helping staff find information.

Website chatbots

Answer visitors, capture leads and book calls on your site.

WhatsApp chatbots

Customer chats on the WhatsApp Business API.

In-app assistants

Help users inside your mobile or web application.

Internal assistants

Staff knowledge bots with access control.

Integrations

CRM, helpdesk, calendar, shop, ERP and payment systems.

Security and privacy

Access control, logging and data handling agreed up front.

Our development process

Step 1. Discovery

Goals, audiences, channels, systems and the questions the chatbot must handle.

Step 2. Conversation design

Flows, tone, escalation rules and what the bot must refuse.

Step 3. Build and integrate

Chatbot, knowledge retrieval and system connections.

Step 4. Test

Real conversations, edge cases and failure handling, before any customer sees it.

Step 5. Launch and improve

Gradual rollout, monitoring and weekly improvements at first.

Technology

We use leading language models, retrieval from your own content (RAG), the WhatsApp Business API, and workflow platforms such as n8n where useful. We choose between hosted and self-hosted models based on your data rules and budget, and we are not tied to one vendor.

Choosing a chatbot development company

Ask how they test accuracy and what happens when the bot does not know.
Ask who owns the code, content and data.
Ask how handover to people works.
Ask about ongoing costs, including model usage and message fees.
Ask for a realistic scope and timeline, not a promise of full automation.

Compare approaches in AI vs rule-based chatbots, and see what we build for customer service and WhatsApp.

What affects the cost of a chatbot

The number of channels (website, WhatsApp, app).
How many systems it must connect to and how good their APIs are.
The amount and quality of content it must learn.
Languages supported.
Expected message or call volume and model usage.
Support and monitoring after launch.

What we need from you

A named owner, access to your content and systems, examples of real customer questions, and a few hours of your team's time for testing before launch.

We are open about trade-offs: a custom chatbot costs more to start than a template tool, and it pays off when accuracy, integrations or data control matter.

Frequently asked questions

How much does chatbot development cost?

It depends on channels, integrations, volume and how much content must be prepared. We provide a written scope after a free audit.

How long does it take to build a chatbot?

A focused chatbot can be live in a few weeks. Multi-channel, multi-system projects take longer.

Do you build chatbots for businesses outside India?

Yes. We work with businesses in the US, UK, Australia, India and Europe.

Who owns the chatbot?

We agree this in the contract. Typically you own your content, data and the configured assistant.

Do you offer support after launch?

Yes. We offer monitoring and improvement plans.

Plan your chatbot with us

Book a free audit. We will review your use case and give a realistic scope.

Book a Free Automation Audit