AI Customer Feedback & Review Manager

Collect more Google reviews, reply to every review and spot problems early.

Book a Free Automation Audit

The problem

Happy customers rarely leave reviews unless asked, and unhappy ones post publicly. Replying to every review takes time.

How it works

1. Ask

After a visit or order, customers get a short feedback request.

2. Sort

Happy customers are sent to leave a Google review.

3. Catch

Unhappy customers go to a private form so you can fix it.

4. Reply

AI drafts replies to reviews for your approval.

Key features

WhatsApp and SMS requests

Sent at the right moment after service.

More reviews

A simple link makes it easy to post.

Alerts

Immediate alert for low ratings.

Reply drafts

Polite, on-brand replies to every review.

Feedback insights

Themes from comments, such as wait time or staff behaviour.

Multi-branch

Separate reports for each outlet.

Who it is for

Clinics and dentists
Salons, spas and gyms
Restaurants and cafes
Any business that depends on local reputation

What's included

Feedback flow and message setup
Integration with your booking or billing system
Reply drafting and approval workflow
Monthly feedback summary
Support and tuning

Frequently asked questions

Does this follow Google rules?

Yes. We do not offer rewards for positive reviews or block honest ones. Every customer can leave a review.

Can it reply automatically?

You choose: automatic for positive reviews, or approval for all replies.

How do customers get the request?

By WhatsApp, SMS or email, based on the contact details in your system.

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Want AI Customer Feedback & Review Manager for your business?

Book a free audit. We will confirm fit, scope and timeline, and send a custom quote.